FAQ

How do I get a login? Ask your Artisan rep. Logins are by invitation, for licensed accounts only.

Why doesn't my case discount show in the cart? The cart shows front line. Your rep applies the case discount when the order is confirmed, based on the total cases across the whole order.

Is my order final when I submit it? No. It comes to us as a request. Your rep confirms availability and pricing before anything ships.

How do I pay? COD, by check payable to Artisan Fine Wine Distributors, or by Fintech EFT if you're set up with Fintech. We don't take cash or cards.

Can I see how much you have in stock? We confirm availability when we confirm your order.

Where do I find tech sheets? On each wine's page, under attachments.

Who do I call? Your rep, or (479) 200-0726 / stan@artisanwineusa.com.